Covent Garden Flowers Accessibility Statement

Our Commitment to Website Accessibility

At Covent Garden Flowers, we believe that beautiful flowers should be accessible to everyone. Our dedication to accessibility ensures that all Covent Garden customers, regardless of ability, can enjoy a seamless online experience and order Covent Garden Flowers with confidence and ease. We are committed to providing a website that is user-friendly, inclusive, and accessible to the widest possible audience.

WCAG 2.1 AA Compliance

The Covent Garden Flowers website has been developed and maintained in line with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines represent international best practices for creating websites that work well for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological difficulties. Our ongoing efforts focus on meeting and exceeding these standards so all customers can order Covent Garden Flowers online safely and with ease.

Enhanced Screen Reader Compatibility

We understand that many users rely on screen readers and other assistive technologies to browse and navigate online. That’s why the Covent Garden Flowers website is designed with features such as alternative text for images, clear navigation landmarks, descriptive links and buttons, and well-structured headings. These features help ensure that users utilising screen readers can easily find information about Covent Garden Flowers, browse our floral collections, and complete their orders independently.

High Contrast and Readability

Visual clarity is crucial for an accessible website. Our design puts a strong emphasis on high contrast between text and background, ensuring that all content is easy to read for users with low vision or colour vision deficiencies. Fonts are selected and sized for maximum readability, and our layouts are kept clean to minimise distractions. This approach ensures that browsing and shopping for Covent Garden Flowers online is a pleasant and straightforward experience for everyone.

Ongoing Evaluation and Improvements

Accessibility is a continuous journey at Covent Garden Flowers. We regularly test our website for accessibility using both automated tools and real user feedback. As technology evolves and best practices advance, we remain committed to updating our website to support accessible browsing and ordering for all Covent Garden customers. We encourage all users to reach out to us if they discover an accessibility barrier or have suggestions for further improvement.

Contact Us for Accessibility Support

If you have difficulty accessing any part of our website, encounter an accessibility issue, or need assistance placing an order for Covent Garden Flowers online, our team is ready to help. We value feedback from our customers and use it to guide our future improvements in accessibility. Please get in touch with us through the methods listed on our contact page so we can address your concerns promptly and ensure your experience with Covent Garden Flowers is welcoming and accessible to all.

Accessibility Benefits All Covent Garden Customers

By prioritising accessibility, we strive to create an online space where everyone—regardless of their abilities—can engage fully with Covent Garden Flowers. From browsing our stunning bouquets to placing an order or seeking advice, our accessible website is designed to empower every customer to enjoy the best of Covent Garden Flowers without barriers. Thank you for choosing Covent Garden Flowers, where inclusivity blossoms for all.