Cookie Policy for Covent Garden Flowers

Our Use of Cookies

Covent Garden Flowers is committed to ensuring the best possible experience for our customers when they visit and shop on our website. One way we do this is by using cookies. This Cookie Policy aims to explain what cookies are, the types we use, and how they help deliver a smooth and personalised online flower shopping experience for Covent Garden customers. We also outline how you can manage your cookie preferences at any time.

What Are Cookies?

Cookies are small text files stored on your device (such as a computer, tablet, or smartphone) when you visit a website. These files allow a website to recognize your device and remember certain information about your visit, such as your preferences, what you’ve added to your basket, and how you navigate through the site. Cookies play a crucial role in making websites function efficiently and in enhancing your experience as you browse and shop online.

Categories of Cookies We Use

At Covent Garden Flowers, we use different categories of cookies to serve various purposes:

Essential Cookies

These cookies are necessary for the proper functioning of our website. Without them, you would not be able to use essential features such as secure login, shopping basket functions, and checkout processes. Essential cookies ensure that you can shop for flowers online safely and without interruption.

Analytics Cookies

Analytics cookies collect information about how visitors use our website, such as which pages are most popular, how long visitors spend on each page, and how they navigate our site. This data allows us to understand and improve our website’s performance, making it easier for Covent Garden customers to find and order their favourite flowers. All data collected through analytics cookies is aggregated and anonymous.

Marketing Cookies

Marketing cookies help us deliver more relevant promotions and advertising to you, both on our website and across the internet. These cookies track your interactions and preferences, allowing us to tailor offers and communications that will be most interesting to you. Marketing cookies may remember what you’ve browsed or purchased, so we can show you products or services you are most likely to appreciate.

How Cookies Help Improve Your Shopping Experience

By using cookies, Covent Garden Flowers can remember your choices and preferences, ensuring a more personalised shopping journey. Cookies help our website remember what you’ve placed in your shopping basket, speed up the checkout process, and recommend bouquets or arrangements based on your interests. Whether you are browsing for the perfect gift or placing a quick repeat order, cookies make your experience smoother, more convenient, and tailored to you.

Managing Your Cookie Preferences

You have the right to choose how cookies are used on your device. When you first visit the Covent Garden Flowers website, you will be given the option to accept or manage your cookie preferences. You can choose to accept all cookies, reject non-essential cookies, or select your preferences for each category. If you change your mind, you can update your cookie settings at any time by visiting the cookie preferences section of our website. Additionally, you can delete or block cookies via your browser settings, but please note that disabling essential cookies may impact your ability to use certain features of our website.

Updates to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.

Thank you for choosing Covent Garden Flowers. We are dedicated to providing you with a secure, user-friendly, and enjoyable shopping experience every time you visit our online store.